PyraSied has a special and large stock of plastic sheets, tubes and rods, that is why we can offyou you fast delivery times. If you order before 12:00 via our webshop, then you will receive your order the following day at home (this is only valid in the Netherlands and does not apply to the Wadden islands and outside the Netherlands). This also applies to cut to size materials!
If you want us to mill, drill, glue, laser-cut or bend the material, the delivery time will be on request. Depending on our schedule, we could provide a quick service for this as well.
Delivery times outside the Netherlands
The delivery time of shipping outside the Netherlands is +/- 5 working days. This depends per country. It is always possible to send your own shipping carrier to pick up your package.
PyraSied only ships their materials within Europe. Currently, customers from outside Europe cannot order materials via our webshop. If you are from a country outside Europe and you want to order, please let us know via email. You can send an email to firstname.lastname@example.org with your request and we try to answer as quickly as possible.
We are a wholesaler and we like to be very flexible. That is why everyone can order from our stock, also cut to size! However, we will charge a minimum of €10,- per piece of material that is ordered from us. This means that there is a possibility that you pay more than the m2 price that is mentioned on the product page when you order a small quantity.
The shipping costs we charge are based on the volume. When the ordered materials weigh less than 25kg and is less than 3 m2, your order will fit into a package. If your order is bigger than 3 m2, your order will go on a pallet.
The package price:
The Netherlands €15,-
Other countries €35,-
The pallet price:
The Netherlands €45
International orders that go on a pallet can only be collected by the carrier of the customer. If you want us to ship the pallet to your office, then you have to contact us via email@example.com. This will bring additional costs.
The listed shipping costs are exclusive of VAT.
*The material Faux Translucent Stone must be shipped on a pallet and can therefore only be collected by the carrier of the customer. If you want us to ship the pallet to your office, then you have to contact us via firstname.lastname@example.org. This will bring additional costs.
The Netherlands: orders above €1000,- are without shipping costs
Belgium: orders above €2000,- are without shipping costs.
Cut to size materials or customer specific productions cannot be returned. If you order a full sheet or full length tubes, you can return the materials within 14 days if the material is still having protective film on both sides. If you want to return the materials you have to inform our Sales department via email@example.com. The shipping costs are for your own account. If your material is supplied free of charge because you ordered above €1000,-, (€2000,- for Belgium) then you still have to pay for the shipping costs when you want to return the material. If the material has arrived at our warehouse undamaged, then you will receive a total refund of your order.
Is your ordered material delivered with damages or you received an incorrect measurement? Then you should notify us together with your order number and clear photos of the material via firstname.lastname@example.org.
For damaged materials: photo of the packaging and the sheets (important: protective film should still be on it)
For incorrect measurements: photo of the material with a measuring tape beside it to show the difference
If you have already worked with the material (fabrications e.g.), then it is not possible to return it. You should check the materials beforehand.
At the time your new material is delivered, we will collect the damaged material and will return it. You can pass the damaged material over to the carrier who is delivering the new material.