• About PyraSied
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  • Questions? You can reach our plastic specialists at: + 31 (0)58 - 7676100
  • What are you looking for?
    Most extensive stock of acrylic in EuropeAcrylic for professionalsOrdered before 12:00, next working day at home (Only in the Netherlands)

    Delivery times and shipping costs

    Delivery times

    PyraSied has a special and large stock of plastic sheets, tubes and rods, that is why we can offer you fast delivery times. If you order on a working day before 12:00 via our webshop, you will receive your order the following working day at home (this is only valid in the Netherlands and Belgium and does not apply to the Wadden islands and other countries). This also applies to cut to size materials!

    If you want us to mill, drill, bond, laser-cut or bend the material, the delivery time will be on request. Depending on our schedule, we can provide a quick service for this as well.

    Some materials have an adjusted delivery time. This is indicated at the product page of the material.

    Delivery times outside the Netherlands

    The delivery time of shipping outside the Netherlands is +/- 5 working days. This depends per country. It is always possible to send your own shipping carrier to pick up your package.

    Delivery in Europe and outside Europe

    PyraSied only ships their materials within Europe. Currently, customers from outside Europe cannot order materials via our webshop. If you are from a country outside Europe and you want to order, please let us know via email.  You can send an email to sales@pyrasied.nl with your request and we try to answer as quickly as possible.

    USA and Canada – we currently do not ship our materials to the USA and Canada.

    Minimum order amount

    We are a wholesaler and we like to be very flexible. That is why everyone can order from our stock, also cut to size! However, we will charge a minimum of €10,- per piece of material that is ordered from us. This means that there is a possibility that you pay more than the m2 price that is mentioned on the product page when you order a small quantity.

    Shipping costs PyraSied

    There are three categories of shipping costs.

    Category 1 – Samples

    When you only order samples, shipping costs are fixed. In the table below, you can see the shipping costs under category 1 – samples.

    Category 2 – Packages

    When you place a larger order, the shipping method depends on the weight and the dimensions of the package. Packages are always lighter than 30 kilograms. The weight of the package is included on the invoice and the order confirmation.

    The maximum dimensions of a small package is 1m² and the maximum length is 1750mm. The costs can be seen below under category 2a – package small.

    The maximum dimensions of a large package is 1,5m² and the maximum length is 2000mm. This method will only be used when using package small is not possible. The costs can be seen below under category 2b – package large.

    Category 3 – Pallets

    All orders that can’t be shipped as a package will be shipped as a pallet. This means orders heavier than 30 kilograms or larger than 1,5m² in size. There are three pallet options.

    A small pallet is smaller than 1,5m² and is not longer than 1200mm. The price can be seen under category 3a – pallet small.

    A medium pallet is between 1,5m² and 4m² and has no maximum length. The price can be seen under category 3b – pallet middle.

    A large pallet is larger than 4m² and has no maximum length. The price can be seen under category 3c – pallet large.

    Shipping costs

    Price € NL Price € BE Price € international
    Category 1 – samples €3.50  €3.50 €20
    Category 2a – package small €10 €20 €25
    Category 2b – package large €15 €30,- €35,-
    Category 3a – pallet small €30,- €45,- €75
    Category 3b – pallet middle €50,- €65,- €95
    Category 3c – pallet large €85,- €105,- N.a.

    The listed shipping costs are exclusive of VAT.

    Free shipping

    The Netherlands: orders above €1000,- are without shipping costs
    Belgium: orders above €2000,- are without shipping costs.

    Returns and refunds

    Cut to size materials or customer specific productions cannot be returned. If you order a full sheet or full length tubes, you can return the materials within 14 days if the material is still having protective film on both sides. If you want to return the materials you have to inform our Sales department via sales@pyrasied.nl. The shipping costs are for your own account. If your material is supplied free of charge because you ordered above €1000,-, (€2000,- for Belgium) then you still have to pay for the shipping costs when you want to return the material. If the material has arrived at our warehouse undamaged, then you will receive a total refund of your order.

    Damaged material or incorrect measurements

    Is your ordered material delivered with damages or you received an incorrect measurement? Then you should notify us together with your order number and clear photos of the material via sales@pyrasied.nl.

    For damaged materials: photo of the packaging and the sheets (important: protective film should still be on it)
    For incorrect measurements: photo of the material with a measuring tape beside it to show the difference

    If you have already worked with the material (fabrications e.g.), then it is not possible to return it. You should check the materials beforehand.

    At the time your new material is delivered, we will collect the damaged material and will return it. You can pass the damaged material over to the carrier who is delivering the new material.

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